On 09/19/2019 12:34 PM, Maikel Pelaez wrote: Hello there, if the initial guided setup doesn't pick up your provider's server settings, a simple web search pointed to your server's settings <https://www.aqua-mail.com/forum/index.php?topic=4806.0>: incoming server: imap.nauta.cu port: 143 outgoing server: smtp.nauta.cu port: 25 You can then setup your account by manually inserting those parameters, in addition to your log-in details. -- Marco

I did it. I can see the beta app and restore it like you said. But it doesn’t work. When you start a chat show ‘pending’ end don’t send anything. El sep. 19, 2019, a la(s) 11:25 a. m., adb &lt;adbenitez(a)nauta.cu&gt; escribió:

On 09/20/2019 04:13 AM, adb wrote: What port the backup is specifying? The SMTP protocol (to send mail messages) use a value of "25", so unless he has changed that to something else, the issue is not the port. I've never even touched an IPhone, so I can't help here, but instead of importing backups to try to configure things I would recommend re-installing the app and starting from a clean state, inserting the settings I've posted earlier if the automatic setup is not successful and see what happens. Any active firewalls in the middle? Please try to keep the conversation in the list, avoiding private chats as much as possible is the best way to give context to the discussion and get support (even a google translation will do it in most cases). -- Marco

the backup has the right port, the backup is from an android device which automatically configures Delta Chat, if the port were wrong the initial configuration would not success, so the backup is perfect, the problem is DC-iOS using other port instead of port 25 as specified in the backup, there are no firewalls and IMAP works, the issue seems to be this thing of the wrong port, about not using a backup, the issue is that Delta Chats for other platforms than Android, just don't work with our Nauta server, I mean they don't configure properly not even setting the configuration manually, I don't known iOS but the Desktop client doesn't work for me, it tries to use SSL despite I set it to off, Nauta server doesn't support SSL, just STARTTLS or PLAIN on port 25 for SMTP On September 20, 2019 7:05:39 AM GMT-04:00, Marco Vittorini Orgeas &lt;marco(a)vittorini.org&gt; wrote: >On 09/20/2019 04:13 AM, adb wrote: >> Does someone know how to get the log in the iOS version??? >> Maikel said in a private talk that receiving(IMAP) works for him, but >SMTP is the issue, DC-ios is NOT using the port declared in the >imported backup, and he was unable to change the port in the settings >> >> >> On September 19, 2019 9:43:58 PM GMT-04:00, Maikel Pelaez &gt;&lt;maikeleduardo.pelaez(a)nauta.cu&gt; wrote: >>> I did it. I can see the beta app and restore it like you said. But >it >>> doesn’t work. When you start a chat show ‘pending’ end don’t send >>> anything. >>> >>> El sep. 19, 2019, a la(s) 11:25 a. m., adb &lt;adbenitez(a)nauta.cu&gt; >>> escribió: >>> >>>> hey Maikel, >>>> which version of Delta Chat are you using??? >>>> with the latest Android version(0.510.1) you don't need to do >>> anything special, just set email and password and wait some seconds, >>>> if you are using iOS or Desktop this may not work, you could try >what >>> Marco said and additionally set both security (IMAP and SMTP) to >off, >>> if that doesn't work, a final workaround if you are using a platform >>> other than Android, is to ask a friend or familiar to let you >configure >>> Delta Chat in their device, then >> _______________________________________________ >> delta mailing list -- delta(a)codespeak.net >> To unsubscribe send an email to delta-leave(a)codespeak.net >What port the backup is specifying? The SMTP protocol (to send mail >messages) use a value of "25", so unless he has changed that to >something else, the issue is not the port. > >I've never even touched an IPhone, so I can't help here, but instead of > >importing backups to try to configure things I would recommend >re-installing the app and starting from a clean state, inserting the >settings I've posted earlier if the automatic setup is not successful >and see what happens. > >Any active firewalls in the middle? > >Please try to keep the conversation in the list, avoiding private chats > >as much as possible is the best way to give context to the discussion >and get support (even a google translation will do it in most cases).

On 09/20/2019 03:43 PM, adb wrote: If that's the case, you're hitting a bug: see if there's something already reported about it, otherwise you can open a ticket. It does not support even STARTTLS: looking at the DNS entries for that domain you can see that the smtp server is either one of the two, so you should end up configuring delta to use as outgoing server "mail2.etecsa.net" on port 25 and double check that there is no Secure/SSL/TLS option selected because it does not support secure connections at all: The IMAP server is somewhere out there, I just can't find its name/address, you could check out some working client and see what is currently using. imap/smtp.nauta.cu aren't active anymore it seems, even if the web is full of reference to those hostnames (or maybe your local ISP DNS is serving something for those names only to subscribers?). -- Marco

On 09/20/2019 07:20 PM, adb wrote: Then it's a different story: the OP should check it has connectivity to smtp.* host port 25 and if all it's OK from e.g.: a desktop MUA, should file a bug report for the delta client which cannot connect. -- Marco

Right now I don't have internet access, next weed I do so if you want I tell you my experience and also my cousin's experience, so we can help others to use iOS-D.C Enviado desde mi iPhone