20 Sep
2019
20 Sep
'19
1:43 p.m.
the backup has the right port, the backup is from an android device which automatically
configures Delta Chat, if the port were wrong the initial configuration would not success,
so the backup is perfect, the problem is DC-iOS using other port instead of port 25 as
specified in the backup,
there are no firewalls and IMAP works, the issue seems to be this thing of the wrong
port,
about not using a backup, the issue is that Delta Chats for other platforms than Android,
just don't work with our Nauta server, I mean they don't configure properly not
even setting the configuration manually, I don't known iOS but the Desktop client
doesn't work for me, it tries to use SSL despite I set it to off,
Nauta server doesn't support SSL, just STARTTLS or PLAIN on port 25 for SMTP
On September 20, 2019 7:05:39 AM GMT-04:00, Marco Vittorini Orgeas
<marco(a)vittorini.org> wrote:
>On 09/20/2019 04:13 AM, adb wrote:
>> Does someone know how to get the log in the iOS version???
>> Maikel said in a private talk that receiving(IMAP) works for him, but
>SMTP is the issue, DC-ios is NOT using the port declared in the
>imported backup, and he was unable to change the port in the settings
>>
>>
>> On September 19, 2019 9:43:58 PM GMT-04:00, Maikel Pelaez
><maikeleduardo.pelaez(a)nauta.cu> wrote:
>>> I did it. I can see the beta app and restore it like you said. But
>it
>>> doesn’t work. When you start a chat show ‘pending’ end don’t send
>>> anything.
>>>
>>> El sep. 19, 2019, a la(s) 11:25 a. m., adb <adbenitez(a)nauta.cu>
>>> escribió:
>>>
>>>> hey Maikel,
>>>> which version of Delta Chat are you using???
>>>> with the latest Android version(0.510.1) you don't need to do
>>> anything special, just set email and password and wait some seconds,
>>>> if you are using iOS or Desktop this may not work, you could try
>what
>>> Marco said and additionally set both security (IMAP and SMTP) to
>off,
>>> if that doesn't work, a final workaround if you are using a platform
>>> other than Android, is to ask a friend or familiar to let you
>configure
>>> Delta Chat in their device, then
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>What port the backup is specifying? The SMTP protocol (to send mail
>messages) use a value of "25", so unless he has changed that to
>something else, the issue is not the port.
>
>I've never even touched an IPhone, so I can't help here, but instead of
>
>importing backups to try to configure things I would recommend
>re-installing the app and starting from a clean state, inserting the
>settings I've posted earlier if the automatic setup is not successful
>and see what happens.
>
>Any active firewalls in the middle?
>
>Please try to keep the conversation in the list, avoiding private chats
>
>as much as possible is the best way to give context to the discussion
>and get support (even a google translation will do it in most cases).